PRIVACY POLICY
Last Updated: January 1, 2025
1. INTRODUCTION
Welcome to Videoestate. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate photography and videography services.
2. INFORMATION WE COLLECT
We collect information that you provide directly to us, including:
- Name and contact information
- Property addresses for photography services
- Business information for real estate agents
- Communication preferences
- Payment information
- Booking details and service requirements
3. HOW WE USE YOUR INFORMATION
We use the collected information to:
- Provide our photography and videography services
- Process your bookings and payments
- Deliver completed work via secure file sharing
- Communicate about services and updates
- Improve our services based on feedback
- Comply with legal obligations
4. INFORMATION SHARING AND DISCLOSURE
We may share your information with:
- Third-party service providers (photo editors, file sharing services)
- Payment processors
- Professional advisers as needed
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. DATA STORAGE AND SECURITY
We store your information:
- On secure local hard drives
- In archived backup systems
- Through secure cloud services
- With industry-standard security measures
6. YOUR RIGHTS
You have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
7. CONTACT METHODS
You can contact us about privacy matters through:
- Phone
- Social media messages
8. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.
9. CONTACT US
For privacy-related inquiries, please contact us at:
Website: www.videoestate.com.au
Booking: https://media.videoestate.com.au/order-forms/01904dff-1f19-717c-b333-177947846b8b
This privacy policy was last updated on January 1, 2025.